Terms and Conditions (“Terms”)
Last updated: 11 JUNE 2019
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the CEVILE website and the CEVILE custom gift product(s) (the “Service”) operated by CEVILE ENTERPRISE (PG0420218-T) (“us”, “we”, or “our”). Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, buyers and others who access or use the service. CEVILE reserves the right to transfer or assign this agreement or any right or obligation under this agreement at any time.
By accessing or using the service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the service.
You acknowledge that you have all necessary permits to grant us with customer’s personal data to fulfill this agreement. You agree that email will be used as the standard means of communication. If your order is accepted, we will send you an email confirmation. This confirmation email will contain all relevant statutory information concerning your contract. CEVILE do not store any credit card information, nor will we pass any of your personal information, including credit or debit card or bank information to any third party. You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card or fund or bank transfer that you are using is your own and that there are sufficient funds to cover the cost of the order. Your statutory rights are not affected but otherwise all purchases are non-exchangeable, non-refundable and non-transferable. The website cannot stop you from including unacceptable artwork or text or trademark or brand logo in your order. CEVILE reserves the right to refuse any order placed by you and to edit or omit artwork or text or to contact you for alternative artwork or text as it deems appropriate if any artwork or text appears to us to be offensive or unacceptable or detrimental to CEVILE’s reputation or that of its business partners. We do not review any images before you upload them to CEVILE website. By using our service, you assume full responsibility for all of the text, font and images including trademark or brand logo that you upload to the website or send to us or used on any custom gift products.
CEVILE does not guarantee specific processing or shipment times. User is responsible for delivery prices. Delivery prices are additional to the product’s price and may vary depending on delivery location and/or sort of products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page. However, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address. Some sort of products are packaged and shipped separately. We can not guarantee delivery dates and accept no responsibility, apart from advising you of any known delay, for products that are delivered after the estimated delivery date. Flat rate delivery times are shown on the website. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make delivery of product as soon as possible.
Returns & Exchanges
CEVILE will review replacement/return requests for the following issues: faulty product such as a hole in a product, a print error by CEVILE relating to quality or incorrect image if it is CEVILE’s fault. CEVILE will only consider returns that are within 7 days of date of sale. CEVILE is not responsible for incorrectly provided addresses that result in lost or misdirected packages. If packages are returned to us for any reason and need to be reshipped there the seller must the cost of the re-shipment. Size exchanges or general returns/exchanges are not the responsibility of CEVILE and sellers must resubmit and pay for this type of order.
Most of the products displayed on this website are available in our website. In some cases, merchandise displayed for sale on this website may not be available at website. The prices displayed on this website are in Malaysian Ringgit (RM).
The User is required to provide high quality, print ready, sized art. Images are printed at the size they are provided at. CEVILE is not responsible for low quality images or incorrectly sized images. User provided mockups are used by our print team as a general guide for placement but the final product may differ based on the user provided art or the restrictions of a specific product. CEVILE does not alter print images to match mockup files.
Accuracy of Colors
We have made every effort to display as accurately as possible the colors or our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. We will have no liability (whether for damages, return of merchandise for credit, or otherwise) as a result of any variances between the appearance of colors and/or graphics displayed on your monitor and on any finished product purchased by you.
We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, we will mention the fact on our home page www.cevile.com. All purchases from the date of posting moving forward will be governed by that new version.
CEVILE attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. CEVILE does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties. CEVILE does not accept liability for any errors and omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services. CEVILE will do its best to correct errors and omissions as quickly as practicable after being notified of them. CEVILE makes no representations about the fitness for a particular purpose of any of the products or services available on this website. CEVILE does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website. This Liability section applies only to the extent permitted by law.
Intellectual Property Rights Policy
CEVILE prohibit shop owners from setting up or putting into circulation any merchandising articles that infringe the original author, brand or copyrights of a third party. Since a majority of the process is done automatically, CEVILE cannot insure that these rights are never infringed by a shop owner. Therefore, CEVILE asks all rightful owners that suspect intellectual property rights to let the company know immediately. CEVILE holds the right to immediately delete all content (graphics, logos, text, etc.) that violate the intellectual property rights of an original author, brand or copyright. The shop owner must produce a confirmation of rights to the copyright or rights to use the copyright for every design uploaded. This would require proofing every design before accepted by CEVILE and potentially by a third party. If you suspect intellectual property or copyright abuse, please do contact us. Unauthorized or unlicensed trademarks or logos is illegal to reproduce onto products within the CEVILE website or any custom gift product related within CEVILE. The unrestricted use and reproduction of such images lie solely with the legal owners. In addition, unlicensed copyrighted material from photographers, artists, authors and writers of original works, cannot be reproduced within the CEVILE website or any custom gift product related within CEVILE.
These terms of service contain the entire agreement between you and CEVILE relating to your purchase. You are responsible for reading all information in these terms of service fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.